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Volume 11, Issue 4, Pages 169-179 (December 2008)


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A Day at Elizabeth Wende Breast Care, LLC: Work and Patient Flow

Patricia Somerville, MDCorresponding Author Informationemail address

In our outpatient Breast Center, we have spent years establishing a workflow pattern that is efficient for our facility. In the following pages, we will describe the unique and effective workflow designed to meet our patients' needs. We have developed a Radiology Information System (RIS), which includes patient scheduling, film requests, patient tracking, pathology results, and patient health history. We average 250 screening patients a day, with an additional 50-100 diagnostic patients. We are now 100% digital, using a picture archiving and communication system (PACS) and a homegrown RIS. Daily we strive to maintain the highest professional standards while providing the patient with excellent service. With an efficient behind-the-scenes workflow, the patient experiences seamless professional interaction in an environment that serves her needs and addresses her concerns.

Elizabeth Wende Breast Care, LLC, Rochester, NY

Corresponding Author InformationAddress reprint requests to Patricia Somerville, MD, Elizabeth Wende Breast Care, LLC, 170 Sawgrass Dr., Rochester, NY 14620

PII: S1092-4450(09)00019-2

doi:10.1053/j.sembd.2009.05.006


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